Customer Testimonials

Google logo
Google Jun 11, 2025

Mr. Brandon Goddard in the service center made me completely change my view on dealerships and their maintenance departments after my recent experience. Attentive response time, great communication, fast & easy service. My wife has a 2019 Toyota Rav4 that had a known service issue which reflected an engine maintenance light on her dash board. After research I found that this was a common issue on that particular year model and the recommendation was to reach out to a Toyota dealership to see if it qualified for service with costs covered by Toyota. I contacted 3 dealerships total, requested calls back, submitted ... Read More

Google logo
Google May 6, 2025

Google logo
Google Apr 19, 2025

Google logo
Google Apr 16, 2025

Google logo
Google Apr 9, 2025

Google logo
Google Mar 31, 2025

Google logo
Google Mar 22, 2025

My favorite Toyota of all. They always get me in and out in a timely manner. They provide great service, and have friendly staff. Thank you Tim from the service department for your professionalism, and kindness. I’ve bought two vehicles from this dealership and for any future purchases I’ll be coming back to Randy. The sale process went smoothly, and I got everything I wanted. Thank you Toyota.

Google logo
Google Mar 19, 2025

Excellent service and quick.

Google logo
Google Mar 15, 2025

Google logo
Google Mar 8, 2025

Get some reliable horse shoes that roll and keep you rolling 🙂

Google logo
Google Feb 15, 2025

Google logo
Google Jan 22, 2025

Always excellent and friendly service. Nate Villarreal has been my Service Advisor the past several times for both my Tacoma and my wife’s Camry, always very polite and quite informative. I highly recommend coming to Red Mccombs Toyota for any service needs, Thanks Nate

Google logo
Google Jan 12, 2025

Google logo
Google Jan 9, 2025

I had an outstanding experience with Timothy at Red McCombs Toyota! His professionalism, knowledge, and dedication to exceptional customer service truly set him apart. Timothy went above and beyond to ensure my needs were met, answering all my questions with patience and providing expert advice. His attention to detail and commitment to making the process smooth and stress-free were greatly appreciated. I can confidently say that Timothy is one of the best in the business. If you’re looking for top-notch service, he’s the person to see! Highly recommend!

Google logo
Google Dec 13, 2024

2010 vehicle. Service Agent Erica was great. She is only reason I am submitting 5 stars.

Google logo
Google Dec 12, 2024

Google logo
Google Dec 6, 2024

Just had my 100,000-mile service done on my 2017 Toyota Corolla. Service Advisor Bruno Fuentes helped me, worked with me (I had other things done to my car along with the 100,000-mile service), and was able to get my car in and out without much wait time and within my budget. Props to the service personnel who worked on my car as well. Thank you.

Google logo
Google Nov 28, 2024

Five stars because of Timothy Ybarra. I highly recommend him for tire balance with tire rotation and oil change . Thanks Tim 👏

Google logo
Google Nov 27, 2024

Google logo
Google Nov 14, 2024

Google logo
Google Nov 6, 2024

Excellent service. Got there and was out in no time. Customer Service rep was kind and was able to answer my question.

Google logo
Google Nov 3, 2024

Google logo
Google Oct 26, 2024

Google logo
Google Oct 22, 2024

Great people great service

Google logo
Google Oct 19, 2024

Google logo
Google Oct 17, 2024

I do love this place they freaking rock ❤️❤️❤️❤️❤️❤️❤️❤️

Google logo
Google Oct 13, 2024

I have no doubt the service team intentionally and carelessly did anything wrong. They have seemed ok. But we bought a used car on Monday. On Wednesday it died. Since it's Red Mccombs I thought they would jump through hoops to fix it. But we had to pay to have it towed to them Thursday. On Friday we were told they'd have an answer Monday. I have a family of 5 and that is our only car. They also say they don't do loaners anymore. I just have to say I'm disappointed that a dealership that is ... Read More

Google logo
Google Oct 11, 2024

They're relatively fast .. which is great but you don't necessarily feel welcomed. They wait for a few cars to pile up before walking out to you .. then just direct you inside.

Google logo
Google Sep 26, 2024

Red McCombs service center did a wonderful job getting us in for an oil change and tire rotation within a couple days. Being new to the San Antonio area it can be hard to find an auto service center that will take care of you professionally. Now time to find a barber that can give a great haircut, as well.

Google logo
Google Sep 10, 2024

We were there to buy a car. Joe our sales guy is friendly not pushy. We bought a Chevy traverse.

DealerRater logo
DealerRater Sep 10, 2024

My saga started on 24 Aug when RJ said I needed a new oil pan. Stated it would be $601 but since I had an extended warranty I would pay my deductible. I had to come in at 730a the following weekend. I did and met "Sean". He said that RJ hadn't put in a claim and that, if he did it without a claim, he'd have to pay $601. His officemate confirmed this. I asked for a manager and got SK. He reiterated what "Sean"said but, when he saw I wasn't going to pay $601, ... Read More

Read at DealerRater

Google logo
Google Aug 19, 2024

Google logo
Google Jul 22, 2024

Google logo
Google Jul 20, 2024

Got an oil change and a couple of filters replaced. I was in and out fairly quickly.

Google logo
Google Jul 19, 2024

Google logo
Google Jul 10, 2024

Awesome service as always

Google logo
Google Jul 10, 2024

Great service but dealer prices.

Google logo
Google Jul 6, 2024

This dealership continues to be my Toyota dealership of choice. Great facility. Great servicing team. Fair sales staff.

Google logo
Google Jul 5, 2024

Google logo
Google Jul 1, 2024

Five stars because of Erica, my service rep. Brought my car in to have ac serviced. The initial dialogue with Erica, went really well and reassured me I could trust her. That has not always been the case as a single 70 y/o woman. Erica asked if I had been told on the phone there was a diagnostic fee. I had not. The person on the phone did not ask why I was bringing in the car so I volunteered the info. She did not use that opportunity to tell me of the diagnostic fee. I can’t drive without ... Read More

Google logo
Google Jun 26, 2024

Happy with my car and maintance service both i get here!

Google logo
Google Jun 17, 2024

I have never had a better experience than with Mark Davis from service. His customer service is unparalleled, no one can top him. He always helps me out and makes things as easy for me. It is really hard to trust someone now a days but I trust him completely. He is truly the best. He made me feel like family. He has ruined all other customer service for me, no one can top him. I highly recommend him. He is an amazing person!!!! Thank you Mark for all you do! Good people still exist in the world!

Google logo
Google Jun 12, 2024

I had the pleasure of working with Erica Howard we had some maintenance on our Tundra that needed to be completed. She assisted with that and then she listened to my concerns on the brakes which Toyota was investigating. The next day she called me to let me know there was a fix that just released for our concern. I was floored that she took the time to call me and let me know that she already placed the order for the parts. Anytime I need service I know who will be my advisor from now on.

Google logo
Google Jun 12, 2024

Love coming here for my service! This last time I went in they were on point with the overall service and had great customer service!

Google logo
Google Jun 12, 2024

Google logo
Google Jun 10, 2024

Google logo
Google Jun 9, 2024

Unfortunately, the car that I was looking to buy was a new trade in and it failed the inspection so they weren't able to sell it to me. However, the customer service, specifically from Sina Mandavi, was outstanding. He went above and beyond by working with his manager to help me get a great deal so that I could stay within my budget and was excellent about communicating with me via text message. He even came in to work early because I happened to get there before his shift had started. Even though the first car fell through, he ... Read More

Google logo
Google Jun 6, 2024

I was anxious to shop for a vehicle and Mark Sheldon made it very easy. He was patient with me and answered all my questions. I would definitely recommend him to my family and friends as a sales man.

Google logo
Google May 27, 2024

They charge 7% credit card fee and call it misc. charge😔

Google logo
Google May 25, 2024

Austin and Barlo they are the best‼️‼️‼️‼️ Thank you guys for your help. The best costumer service ‼️‼️

Google logo
Google May 24, 2024

Reached out to Joe S. about a pre-owned Lexus, worked out a straight forward deal in a very timely fashion. One of the most pleasant car buying experiences I've ever had.

Google logo
Google May 24, 2024

Erica over in service took great care and got me in and out less than an hour. She was very professional and friendly. Definitely coming back and asking for her next time big thanks!

Google logo
Google May 20, 2024

Great customer service. Make sure to ask for Cory Arriaga, deal with John the manager.

Google logo
Google May 19, 2024

Service wasn’t too bad had. new salesman. Love the atmosphere compared to North Park Toyota the 3rd and 4th picture should say it all!

Google logo
Google May 15, 2024

Service was quick and smooth. Staff is knowledgeable enough to answer the questions.

Google logo
Google May 14, 2024

Alexander Arambula in Sales and Mark Davis in Service are the two reasons for my 5-star review. I've been dealing with Mark for several years on the maintenance side of things for my 2010 Toyota Corolla. Friendly and genuine are two words I'd like to use to describe Mark. He's a great guy and I look forward to using him for the foreseeable future on my new 2024 Toyota RAV4. When it came time to replace my Corolla after it was totaled by a crackhead, I searched for the most frequently mentioned employee on this review page and Alex ... Read More

Google logo
Google May 11, 2024

We bought from Red McCombs before and the experience before was great years ago.This time around it was super amazing. Ray and David and John in finance Thank y’all! We are so happy with our car and experience we will be back again .

Google logo
Google May 11, 2024

Just purchased my new vehicle from Redd McCombs Toyota I had a pretty good purchasing experience with Jason, however I never received my dealer add ons. When you purchase in the future make sure you get the dealer add ons in writing because they are going to act like they never said anything about dealer add ons.

Google logo
Google May 11, 2024

First time service for my tacoma , Timothy took care of it , thanks

Google logo
Google May 8, 2024

Google logo
Google May 4, 2024

Just had a great experience yesterday purchasing, and trading in, a new car for my wife. We worked with Austin and he was very professional, courteous and knowledgeable. Buying a car is not always the quickest process but he made sure we were informed and updated the entire time. John in the finance office made the paperwork process painless and efficient! We really appreciated the enjoyable buying experience. This is the 2nd vehicle we have purchased from Red McCombs and I will continue going through them!

Google logo
Google May 3, 2024

The service at Red McCombs is great. The people are friendly and quick.

Google logo
Google May 1, 2024

Positive Experience Purchasing a New Car from Red McCombs Toyota I recently had the pleasure of purchasing a new car from Red McCombs Toyota in San Antonio, and I must say, it was a fantastic experience from start to finish. Alan, the salesman, and Mr. James, a finance personnel, were incredibly helpful throughout the entire process. From the moment I stepped into the dealership, Alan greeted me warmly and took the time to understand my needs and preferences. He patiently guided me through the available options and provided valuable insights to help me find the perfect car for my family. ... Read More

Google logo
Google Apr 30, 2024

Kenny Reyes on the sales team and Mo from the finance department made my car buying experience from Red McCombs Toyota the best and the smoothest I've ever experienced. I will be buying my next vehicle from Kenny and Red McCombs Toyota.

Google logo
Google Apr 30, 2024

Austin was friendly and informative and gave my new toyota a glowing endorsement. Stephen gave me an amazing experience and i could not be happier with the dealership! David in finance took great care of me!

Google logo
Google Apr 24, 2024

I can’t say enough good things about this place! Cem has now sold us 2 vehicle (one in 2022 and another this week) a Tacoma and 4Runner. Cem has gone above and beyond to make the buying experience as easy and stress free as possible! We trust him to always provide the best service and safest car option!

DealerRater logo
DealerRater Apr 23, 2024

Just left my 2009 Scion XB for a scheduled oil consumption test at Red McComb. Had to wait in my car for about 25 minutes before any team member approached me. I am so disappointed and discouraged about how I was treated this morning. I sat in my car and watched how the service team went to all the other cars but never mine. I wondered why I was being ignored, that's the million dollar question that needs to be addressed. They even helped car owners that arrived after I had been sitting there. I have used this dealership for all ... Read More

Read at DealerRater

Google logo
Google Apr 21, 2024

Google logo
Google Apr 19, 2024

I received a phone call from Red McCombs dealership stating that they apologize that my truck got overlooked and now it is being worked on and I feel so much better because I really like going there to Red McCombs on I 10 they’ve always come through for me. They always make me feel that my truck is running great. Thank You!!

Google logo
Google Apr 13, 2024

Alex Arambula in sales is our guy man, went above and beyond for our family when no one else would! I'll definitely be back, customer service goes a long way! I highly recommend if you're looking for a new or used car, come see Alex!

Google logo
Google Apr 12, 2024

Diagnosed problem for our 2005 Prius and ordered parts and fixed it.

Google logo
Google Apr 12, 2024

This is THE best dealership if you're in the market for a pre-owned or new vehicle. Alex Ahmadi, the sales manager, was super kind & helpful. He hooked us up w Alan Poole, who was the friendliest, most knowledgeable sales person. He was so much fun to work with. He's full of excitement in finding the best vehicle that fits your wants & needs. Once you find your amazing vehicle, Alejandro Perez in finance was the icing on the cake! Over all a five star operation!!!!!

Google logo
Google Apr 10, 2024

Alex Arambula sold me my car a few months back and was nothing short of amazing! He was very conscious of our time and was very helpful even when I was more than indecisive. If you’re looking for a great sales person who genuinely cares and is not pushy at all - Alex A is your guy!

Google logo
Google Apr 6, 2024

Cem helped us find the right car for a great price. Would recommend!

Google logo
Google Apr 5, 2024

Google logo
Google Apr 3, 2024

We recently had another excellent vehicle purchasing experience with Alec Hardy. We have been purchasing Toyota vehicles from Alec for over twenty years and he never lets us down. He’s very easy to talk to and when we’re looking for a vehicle, he strives to find out exactly what we’re looking for and what our financial situation is and then miraculously matches us up with the perfect vehicle for us. It has happened time and time again . . . that’s why we always go back to Alec Hardy and Red McCombs Toyota when we need a vehicle. Alec ... Read More

Google logo
Google Apr 2, 2024

I recently bought a 2021 Toyota Camry from Alan Poole and it was a great experience. He helped me find a car and was professional and courteous. I highly recommend Red McCombs Toyota for any future vehicle purchases as well as a great salesman like Alan Poole.

Google logo
Google Mar 29, 2024

Erica H did a great job of my scheduled maintenance on my new baby Rav4. Thank you so much!

Google logo
Google Mar 25, 2024

just want to say a special thank to Cem Yeslidag and his director Mark. in helping me on the purchase of the 2022 hyundai palisade. Cem was very professional and did press on us to make a sale. He listen and help us stay with in out budget. thank you Cem. Now we know why you have all those awards in your office..awesome job. great personality Cem has. best regards john garA

Google logo
Google Mar 24, 2024

I just wanted to share my thoughts about my recent experience at the Red McCombs Toyota dealership. I took my vehicle in for servicing and it was an absolute pleasure to work with Roman Galindo. He was very helpful in answering my questions and setting expectations with regard to my vehicle maintenance cost and details. Roman is professional in his demeanor, clear and concise in his explanations, and passionate about his dedication to providing best in class service! We had a great conversation and his cheerful and positive attitude truly did make me feel like I am getting Lexus quality ... Read More

Google logo
Google Mar 24, 2024

Mark Davis was extremely helpful during the whole experience. He went above and beyond to ensure our vehicle would be serviced timely and efficiently. Red McCombs also offers a generous military discount. Definitely recommend!

Google logo
Google Mar 23, 2024

If you’re looking for a great guy with a great deal for your Toyota car reach out to Alan Poole! Very outgoing and respectful when it comes to business! Highly recommend!

Google logo
Google Mar 23, 2024

Thanks To: Roy Martinez and his team members. I drove my car to Red McCombs Toyota service department on March 19th 2024, to Red McCombs Toyota with a big car problem. There was a welcoming excellent car service person, I do not know his name came to help me with welcoming attitude in my nervous situation. He was helpful and quick to link me with Master Certified Service Advisor Roy Martinez. Whatever I can write will be less then how he handled the matter and gave me the the car back in one day. He is a valuable asset of Red ... Read More

Google logo
Google Mar 20, 2024

I had such a wonderful experience at this location. The staff was so helpful and attentive. Everyone we spoke with was beyond great.

DealerRater logo
DealerRater Mar 13, 2024

This was my first stop over for oil change on my 2006 Tundra and found The service department very regimented, unprofessional and out of touch with customer service etiquette.

Read at DealerRater

Google logo
Google Mar 10, 2024

SPECTACULAR CUSTOMER SERVICE from the TAG TEAM of Sales Professionals Jesse Mancillas and Harvey Noiel, to the Finance Manager Ali Alhemiry! Jesse and Harvey's work ethic is very complimentary to one another. They each have their strengths in working with the customer and keep the line of communication open to any questions or concerns we may have had, and I had plenty at the beginning especially since this was our first Hybrid vehicle and I wasn't quite sold on it. Jesse just wanted me to test drive it first before I made any final decisions. Afterwards he was ... Read More

Google logo
Google Feb 29, 2024

I purchased a used vehicle at Red McCombs Toyota back in December of 2023. I had the pleasure of Jordan Uranga as my sales representative. After purchasing the vehicle, there was an issue with the windshield . When I contacted Jordan, he was apologetic even though he would not have known unless it was driven for a period of time. Through his diligence, he identified the windshield had been replaced by a reputable company. He organized the repair expeditiously and under the windshield warranty. I could not have asked for a better example of professionalism from the individual and the Red McCombs ... Read More

Google logo
Google Feb 23, 2024

Roman was absolutely helpful & was not a pushy salesman which made me super comfortable in what I was purchasing. I was looking for a specific vehicle that momentarily wasn’t in their lot, & he went above & beyond to locate it & take us to see it in person, which ended up being in their other location 30 mins away. Was always making sure to answer any questions or concerns. Would 100% recommend asking for him!

Google logo
Google Feb 22, 2024

Absolutely love my new ride! Thank you Brandon Palmer you did outstanding with the knowledge and willingness to get me into the RAV4 today.

Google logo
Google Feb 21, 2024

Preface: Consummate Professional Shane Mitchell is a consummate professional and our “Go-To” sales associate at Red McCombs Toyota. Since our first vehicle purchase in 2002 (2003 Matrix), to subsequent purchases: 2004 Camry; 2013 Scion TC; 2014 Camry; 2016 Tacoma and our recent 4 Runner TRD PRO-Shane has always been there for us. Mr. Mitchell ameliorates the vehicle purchase process and ensures the “customer “ receives available options and discounts; all in a seamless and dynamic experience. Our Family will continue purchasing vehicles from this Toyota Dealership because of “Professional’s” like Shane. Thus the reason for this “Glowing Review.” Thank you Kindly.

Google logo
Google Feb 19, 2024

Roman Addari went above and beyond to help me find the car that fit what I wanted in my budget. Met my wife and I in the 43 degree weather at 8:45 Saturday morning. Had some ups and downs with financing a couple of different vehicle choices, but he didn't give up until he helped me find the car I loved. My wife and I appreciate everything Roman did! Highly, highly recommend him! Ask for Roman when buying a car! A very genuine person!

Google logo
Google Feb 14, 2024

I just wanted to say I had such a great experience with John beriji and AJ they made process so smooth and pleasant. I got a great deal and extremely happy with my new vehicle.

Google logo
Google Feb 8, 2024

I had the best experience at Red Mccombs Toyota!! They gave me the best deal! Abram was very professional and knowledgeable. I would definitely come back here in the future and recommend Red Mccombs Toyota to people I know. Thank you!!! Love my truck!!!

Google logo
Google Feb 8, 2024

Top tier assistance and unique patience to help you and chose the card of your dreams, thank you Jairo! You made it the best my friend.

Google logo
Google Feb 7, 2024

(Translated by Google) Excellent service and relentless treatment from friend Jairon Rincon🙌🏻👍🏻super recommended!!! (Original) Un excelente servicio e implacable trato de parte del amigo Jairon Rincon🙌🏻👍🏻super recomendados!!!

Google logo
Google Feb 7, 2024

(Translated by Google) Excellent 10 of q0 (Original) Excelente 10 de q0

Google logo
Google Feb 7, 2024

Google logo
Google Feb 6, 2024

I took my 4Runner for its very first service. Though there were a few cars before me, they took it in right away. Roman Galindo was very thorough and send me a video of the vehicle right away so I could see what they were looking at. I was just getting comfortable to do some work while I waited when Roman came up to me and told me he was done. Wow! never in my lifetime as a driver have I experienced such great service maintaining my vehicle. Thanks Roman, and thanks Toyota Red McCombs.

Google logo
Google Feb 5, 2024

DealerRater logo
DealerRater Feb 3, 2024

Called and verified the vehicle I was interested in was available. Came to test drive it 20 minutes later and it was “just sold”. Salesman do not have integrity, avoid this dealer.

Read at DealerRater


Leave Us A Review