Customer Testimonials
Best service.
Matt Berenji went above and beyond from start to finish during my experience at Red McCombs Toyota. As a first time car buyer AND moving in from out of state, Matt walked me through each step with detail and covered every option available to me. Matt was quick to respond to my email inquiry on a used SUV and made an appointment with me on the spot. While I was still living out of state for another month, Matt was in constant communication with me on cars he knew I would take interest in. His attention to detail and awareness ...
I only have great things to say about this dealership. I work majority of the day and it was hard for me to make time to go look at cars BUT HOWEVER after doing some online searching I was able to inquire on a car that Mr. Ali was able to help me get approved for all before actually being able to go see it. I was very happy because we did everything over the phone/text message. Once everything was good to go all I had to do was go sign the paperwork and I was in and out ...
Parts & Services Department: Matthew and Erica were fantastic at providing excellent customer service. Going above and beyond. I needed a remote key battery replacement and programming and they set the expectation of the process from the beginning. Overall, the entire staff has been great over the years, but those two really made my experience today and on Dec. 13th very pleasant. Thanks guys!
I gave five stars for wonderful customer service after I bought online and the salesman was kind enough to bring the vehicle to us. I was disappointed though that the inspection of my vehicle not being done properly left me different brand tires which had my car in service and it shouldn't have been sold to me this way.
Thanks Frank (manager) for all your help during the service of my truck this weekend.
My wife and I searched for the best deal out there for our daughter as she is graduating this year, started working, and is excited about getting her license recently. We found the best deal and Alan Poole, our Salesman, was the best we could have to make our out of town purchase with go so smoothly. He followed up with us, offered to pick us up at the airport if we needed, and checked on us periodically when we decided to drive. Very good communication and would purchase from again! Thank you, Alan Poole! - Eric
Red McCombs is the third Toyota dealership I have done business with in the last six years and the happiest I've been leaving. Matt Berenji was fantastic to work with. He got me out of my old vehicle into one that I thought was impossible. On top of it an extended warranty and free oil changes which made me happy to go up a little on my payment when I didn't really want. The whole process was smoothest, easiest experience I have ever had purchasing a car. Red McCombs will continue to have my business and recommendation.
My car shopping experience was amazing and comfortable. Jason has helped us get 2 vehicles this year. We appreciate his honesty and patience. Thank you!
Alan Poole is an amazing sales Professional and I thank him for his patience
I had a great experience purchasing my new vehicle with the help of John Beriji!!! Excellent customer service, super easy process, everything about the experience was great! I would refer John & Red McCombs Toyota to anyone on the market for a new vehicle. Five stars and then a few extra for John going above and beyond, I appreciate y’all!
Joe Silva helped me find my first car! I am so thankful for his help and for his time in explaining everything. He was very friendly and polite. He even speaks Spanish! Definitely recommend him to anyone that’s looking for a car!!
Alan Poole is the best salesman ever he was very helpful and very patient with me
The staff is friendly, very courteous, and you will have a pleasant car buying experience. Other dealerships wanted a $1,000 non-refundable deposit for their vehicles. McCombs dealership earned my business by standing apart from other dealers.
We had such a great experience with Alan ! We really appreciate his help and professionalism ! We will be back soon hopefully 🙏
I am giving this 5 stars to Alan Poole at Red McCombs Toyota. He is a talented Sales Professional that listened to what I needed and did everything he had to for me to get the car and the deal I wanted. He guided me and kept me informed through all the process. He was always accessible and responding for any question or inquiry. I would definitely recommend him to any person who wants to get a car. Thank you Alan Poole for all your help and make it possible!
So I find myself up with a deal today and a RAV4 the guy was pretty decent he worked with me it just seemed it wasn't the vehicle I was truly intending on but I can work with it it's going to get me the a&b there are a couple things that I have to mention about the vehicle that we're hidden it we're very obvious it could have mentioned to me before I was in the carpets were a little torn and I was sold at a retail price wasn't the best ...
I spent about two months contacting various dealerships throughout Texas to find the color and trim 4Runner that I wanted. I probably worked with 15-20 different salespeople in total. Daniel was by far a cut above the rest both in the information he provided me, as well as his responsiveness and dedication to getting me the vehicle I was looking for. I reside in Austin but will be working with Red McCombs San Antonio in the future because of the stellar attention and service I received from start to finish.
I spent about two months contacting various dealerships throughout Texas to find the color and trim 4Runner that I wanted. I probably worked with 15-20 different salespeople in total. Daniel was by far a cut above the rest both in the information he provided me, as well as his responsiveness and dedication to getting me the vehicle I was looking for. I reside in Austin but will be working with Red McCombs San Antonio in the future because of the stellar attention and service I received from start to finish.
Go see JT on UTSA Blvd! He’s super cool and easy to talk with! And the fact that you can get your body work done same location is so convenient! The customer service was the best from him! The team seems to work smoothly because I was in and out! Definitely recommend!
Everyone needs to talk to John Trevino. Tell him Luis sent you. He’ll treat you right!
J.T. is the best! If you need help finding your dream vehicle he is your man!!!! #TeamJT
The entire process was fast and easy. Highly recommend.
Had a great experience, I was just wondering if things was possible to get a different car. Alan Poole came to help me & made it possible. He was friendly & did NOT give me sales man vibes what so ever. He didn't try to get over on me or anything was just amazing. Truly genuine and actually cares about his customer. I recommend if you go here to ask for him because he's gonna make it happen no matter the case !!!
Update: shortly right after my review, Melissa, service manager, contacted me for solution. No vague excuses or beat around the bush, Melissa was a great help and make sure that the issue is taken care of. Knowing that I already had the appointment coming back on Saturday and also need to leave the town same day, Melissa offered to expedite the process to help me get back on the road asap. Moreover, when I arrived at the store, Brandon, Red's master advisor, was waiting for me already and took care of us right away. He also let me know ...
Very good attention from our Sales Professionals Ali Alhemiry and Mr Alan Poole (Spanish bilingual), offering options and solutions, besides very quick, Jerry Martinez of financing department, very nice guy as well! Excellent service 100% recommended
I was in search for a used Jeep Renegade and found one at Red McCombs Toyota used dept. Ali Elmezain was my Sales person. He was so nice and professional and helped me to get the deal I wanted. I haven't purchased car in 14 years and I was so glad that the process was quick, easy and not stressful. I highly recommend Red McCombs and Ali if you need help buying a car.
We had the BEST car buying experience with Matt Berenji over the weekend at Red McCombs Toyota!! Matt was knowledgeable, straight-forward, and made the entire process seamless. Red McCombs Toyota is the easiest dealership we have ever worked with. We recommend Red McCombs Toyota and ask for MATT BERENJI ! You wont regret it .
We had the BEST car buying experience with Matt Berenji over the weekend at Red McCombs Toyota!! Matt was knowledgeable, straight-forward, and made the entire process seamless. Red McCombs Toyota is the easiest dealership we have ever worked with. We recommend Red McCombs Toyota and ask for MATT BERENJI ! You wont regret it .
Hector Granier is an amazing associate , months later come in to get a oil change and still remembers who I am ! Amazing associate thank you for your hospitality Hector
I purchased my Tundra last Friday and it was probably the easiest and fastest vehicle purchase for me. Jesse Mancillas was my salesman and he didn’t pressure me into anything I didn’t want, he let me test drive the trucks that he knew were in my monthly price range, was very responsive with texts and has me in and out in less than one hour. Quick, easy and very friendly. I would definitely recommend Jesse. Go get yourself into a new vehicle at red McCombs Toyota and ask for Jesse!
I just want to say thank you to Alan Poole. His customer service was great! Alan was awesome at answering all the questions that I had for him and went all out to get the deal that I wanted! I will definitely recommend Alan to my friends and family and make red McCombs Toyota my first stop when purchasing a vehicle!
My father and I were searching for a car forever before I moved to Austin this September. All of the dealers around Austin were charging extra fees and weren’t very pleasant to work with. Jason, our salesman at Red McCombs Toyota, was the BEST! He helped us every step of the way to make sure that we got the best car for the best price. He even picked my mom and I up at the airport!!! Jason made sure the car was completely detailed and stayed with us for an hour to go over every feature on the vehicle. ...
10000/10 recommend Red McCombs Toyota! Matt Berenji was the absolute best! He was very direct and honest. He listened to me and what I was looking for. It was my first time buying a vehicle so I was very nervous. But he was such a huge help and made the process so easy! I can tell he truly cares about his clients.
I placed a custom order for a 2021 RAV4 Hybrid through Red McCombs. The vehicle not only showed up earlier than expected, but I also got a great deal through Toyota Financial. Thank you for your outstanding customer service, especially Edgar, who really went above and beyond to help me out.
Excellent service. Thank you, Joe Silva, for assisting me in finding the perfect vehicle for my family!
Thank you, Joe Silva, for getting me the perfect vehicle! He listened to my wants and needs and was able to work with me to find something I love! I appreciate the direct communication, and getting everything taken care of efficiently!! Definitely recommend going to see Joe if you are looking for a vehicle!
Great service! Alan poole is the man to see, gives great service and is always helpful!
Red McCombs Toyota is the best place I’ve ever purchased a vehicle. We were able to work out a trade in and sales price that was satisfactory. They made it quick and easy
We had a great experience with Alan Poole when purchasing our Toyota 4Runner. He did everything in his power to make me a happy customer! I am very satisfied with our purchase! Thank you Alan!
Melissa Bellamy General Mgr of Toyota Red McCombs went above and beyond of taking care of my needs. I am so thankful we resolved my issue with my vehicle. I definitely recommend Red McCombs for service or a new vehicle.
Had a great experience with Jose, found the car at the right price. Fast the car is in good condition, low miles, will buy again.
Jose was a great sales person, found the car at the right price.
Go visit Joe, he’s a nice guy and got me a great deal on my brand new Camry Xse 2021!!! Awesome, red mcCombs got the best prices !
Go visit Joe, he’s a nice guy and got me a great deal on my brand new Camry Xse 2021!!! Awesome red mcCombs got the best prices !
As soon we I walked in I knew the staff was going to be great. I had an appointment with Ed Almaliki and he was beyond amazing. I knew exactly what I wanted and he assisted me the entire time. He was polite and made sure the entire process was seemless. The car is absolutely beautiful and I highly recommend this dealership. If you want great customer service make sure you see Ed and he will make sure you are treated like a valued customer! Thanks!
Easy buy with Alan Poole Alberca! He even fed me! Bought a Honda CR-V today...so preety! 🙂
What an incredible experience with Matt Berenji and the whole staff at RM. I put in a request to see the 2019 Toyota 4Runner TRD Off Road and he immediately called me within minutes to tell me about it. He explained the process, told me about what's required and coached me on what to do prior. When I got there all I had to do was sign paperwork. It was detailed, fueled up, ready to rock. This experience was honestly perfect. So so impressed.
Matt Barenji made the process easy and fun. He listened to what I wanted and needed in a truck and made it happen when no one else could find it for me. His customer service is second to none. I am deeply grateful that he got stuck with me for a customer.
Excellent brand and service! Thank you Alan Poole for all the help and for looking after un and getting us the best deal! Thank you from the Garza’s
Alan, AJ and Paul were awesome! Super great guys that were willing to work with me to get me into the car I wanted. Definitely highly recommend this place as well as these three. Great customer service!!
Overall good experience considering the market now. Had some issues with new vehicle but the service department took care of it right away. Also they try to make the customer service experience great, had some other issues but Mo in finance is a good guy that cares about taking care of the customer
I came in to this dealership simply looking for options to get a better feel for what I wanted. Upon arriving , I was greeting by Cem , who ended up being my salesman. He listened to the things I stated were important and provided me with vehicles to look at that met said criteria. Cem provided excellent service and was a pleasure to work with. He made sure that I was well-taken care of and that my concerns were met with solution. I would highly recommend this dealership and I would highly recommend working with Cem if you’d like a ...
I’ve got one thing to say about this place… GO TALK TO MATT BERENJI!! He gave the best customer service I’ve ever had when buying a vehicle. He was straight forward, easy to level with & made sure I didn’t settle for less than what I truly wanted. He even gave us snacks when we had to wait for finance… how nice.
I’ve got one thing to say about this place… GO TALK TO MATT BERENJI!! He gave the best customer service I’ve ever had when buying a vehicle. He was straight forward, easy to level with & made sure I didn’t settle for less than what I truly wanted.
Couldn't be happier with my experience. I flew in to buy a used vehicle and was on the road home in a few hours. They didn't pressure me with extra fluff. The price of the vehicle was better than anywhere I could find within half the Western Continent. The out of state registration took much longer than expected but they keep me with a fresh supply of temp tags until the backlog of registrations in my state caught up to me. Customer service from the front desk on up was exceptional.
no real issues. great sales guy. didn't waste my time!
Process was extremely easy. We were in and out and will be back again..
We traded in tundra for a 2021 Camry and our salesman Cem was so awesome he went above and beyond to help us and totally went the extra mile to make sure we got best deal . He made going to buy a new car such a great experience
Just got a 2013 Lincoln MKX from Red McCombs Toyota… MATT BERENJI is the best Customer Service Salesman I have dealt with here in San Antonio,TX. He made sure everything was on the up and up with my purchase but the most important thing is that he kept it real with me and was honest to a fault. He never gave up and made sure that I was satisfied with my purchase. I got a great deal, a great car, and GREAT SERVICE!!!! Thanks MATT BERENJI!!!!
Purchased a brand new 2021 AWD Highlander almost a week ago, Highly Recommend ! Customer service was awesome ! Ask for MATT BERENJI, he is the best! He is amazing and makes the process really smooth. He goes above and beyond for his customers and helps as much as possible. Great experience and wonderful service ! This was the easiest dealership we have worked with. We were in and out in 2 hours. Matt was efficient but also made sure that everything was covered. We recommended anyone to go see MATT BERENJI @ Red McCombs Toyota !
Me and my wife came in to see about getting into a new car . Alan Poole was first on the scene , and was answering all our questions with care and quickness . After asking life style questions , and finding out our budget , he got us a vehicle that would fit our needs and budget . Thank you again Alan Poole of red mccombs Toyota for not treating us like another sale , but making sure my wife and kids have a great car . Thank you sir . If you’re reading this review. Ask for Alan Poole !!
“Very happy with our new 2021 RAV4 XLE Premium. Had a great experience once again @ Red McCombs Toyota with Joe Silva! Will definitely come back and purchase from him and Toyota! If you’re going to come to purchase @ Red Mccombs Toyota ask for Joe Silva!”
“Very happy with our new 2021 RAV4 XLE Premium. Had a great experience once again @ Red McCombs Toyota with Joe Silva! Will definitely come back and purchase from him and Toyota! If you’re going to come to purchase @ Red Mccombs Toyota ask for Joe Silva!”
I hadn't bought a car in years! I was intimidated by all the hassle that normally goes with it but Matt Berengi made my experience easy! He was able to get me into the vehicle I've wanted and the color! Definitely recommend!
I hadn't bought a car in years and Matt Berengi made it simple! I recommend going to see him for your next vehicle purchase! The customer service i received was great!
Recently went in and purchased a used Camry. Before I could even exit my vehicle Cem was there and welcomed me in and offered me water. Throughout the whole process Cem did what he could to make things happen and go as smooth as possible. Definitely recommend coming here and asking for Cem!!
Cem was amazing and helped out tremendously getting me what I wanted for trade in and making the whole process smooth. Thanks a lot definitely recommend!!
Sina was awesome, he simply was great to work with. He was great to my 1 yr old and was all around a great person. Definitely best salesman I have ever dealt with.
Great customer services ☺️ Sam was very friendly..
Ali, the manager, and the finance were all really great with us here. We wanted new but we couldn't find anything. All the dealerships were basically blowing us off or being incompetent. This place took good care of us. We got a used 17' Corolla iM with 37,xxx miles. Certified and still smells new. Got a great warranty and at the price we wanted! Thanks!
Ali was very detailed oriented and ensured all our needs were met. There was never a sense that we were being taken advantage of like previous experiences we have had at dealerships. We came in knowing what we wanted and he was able to make it happen without it being an all day battle. We were so pleased with his service that my husband and I ended up buying two vehicles with Ali only a couple of days apart. We will definitely continue to use Red Mcombs and Ali for future purchases.
Un excelente servicio, muy amable el sr. Alan Poole nos ayudo en todo lo que necesitamos muchas gracias por su atención
I kid you not, salesmen Alan Poole made purchasing my first car a once in a lifetime experience. Alan went above and beyond to make sure my car was maintenance to its fullest and even helped me get problems with my insurance aligned. I’d strongly recommend that anyone planning on visiting this location to visit Alan Poole. Thank you Alan
My family had been going to a different dealership for several different cars, but in the current environment of limited cars due to computer chip shortages, the sales team at that dealership did not seem to want our business. We came to Red McCombs because they are close to our house, and we will continue to come here because of Cem Yesildeg! Cem was extremely helpful in acquiring our 4-Runner and kept us informed throughout the process of ordering. When our 4-Runner finally came in, Cem went the extra mile to ensure all our paperwork was perfect, all our accessories ...
My family had been going to a different dealership for several different cars, but in the current environment of limited cars due to computer chip shortages, the sales team at that dealership did not seem to want our business. We came to Red McCombs because they are close to our house, and we will continue to come here because of Cem Yesildeg! Cem was extremely helpful in acquiring our 4-Runner and kept us informed throughout the process of ordering. When our 4-Runner finally came in, Cem went the extra mile to ensure all our paperwork was perfect, all our accessories ...
My experience at red McCombs Toyota with Jesse M. was awesome he went above and beyond to get me the truck I was looking for and needed. Being in the car business myself I know what to expect coming into a dealership. Jesse was exceptional.
We purchased a new Highlander from Red McCombs Toyota. We started with Eddie Nealy over the phone and then met him at the dealership. Actually had fun haggling over our new car and trade-in. Great service from Eddie and an excellent buying experience!
Had a wonderful experience with buying a car. Ali was very helpful with the entire process. I would recommend this place for anyone that is wanting to buy a car.
I just got a car from this dealership and I was helped by Alan Poole He is a really good person and I had a fantastic experience with him He helped me to find what I want and he was patient through all the process . I’d like to thank you again Alan and I recommend everyone to look for him
Took my girlfriend to look for a Rav4. Didn’t find one we liked but did spot this little gem. Our salesman, Hector, helped us through every step of the way. He even stayed late to make sure we got the deal done despite an incoming hail storm. He also stored the vehicle overnight to ensure it would not get damaged overnight during the storm. Highly recommend!!
Excellent service and Jesse is your guy!
I would definitely go back to Red McCombs Toyota. Jesse Mancias was a great sales person, this gentleman is very genuine, honest, and humble young man. Mr Mancias found the car that we wanted by the next day. We are very thankful for making us happy and giving us a great deal on our vehicle. Keep up the great work sir.
Steven Likens was honest, efficient and with his help, purchasing my new Highlander on the Internet made it happen. He took pictures, sent blue book info on my trade in and finalized drive out price by email. No haggling - straight forward honesty with plenty of information. Took in my trade in, signed and was out of dealership within an hour. EXCEPTIONAL salesman. THANK YOU STEVEN LIKENS. I am enjoying my Highlander😀
This place was amazing, but our salesman was even more amazing! From the moment we walked in, to the moment we walked out, we were treated so well. Thank you, Jonathan Orozco, for making our truck buying experience quick and simple!
Steven Likens is professional, knowledgeable and went above and beyond in helping me find the right vehicle. From emailing about a vehicle to closing the deal, everything was painless and most importantly straight forward. I’ve had some of the worst experiences buying a car and it’s my pleasure to say that at Red Mcombs you’re in good hands. Keep in mind I reached out to several Toyota dealerships in the area and this was by far the best experience.
It's Red McCombs. Sometimes the service can be a mix of excellent and kina clueless. I CANNOT use my laptop for work using their WiFi because their WiFi is a weak unsecured type so I can't wait for service to be completed.
I’ve been on the search for a suv for a minute. I’ve done my research and thought I knew what I wanted. Went to other dealerships (not Toyota) and was treated terribly. I was discouraged and honestly tired of talking numbers to people who didn’t care. Last second went into this dealership and found my dream car. David was amazing. Straight to the point and got me in and out quick. Made the process easy, and stress free. I left happy knowing I can return with questions or concerns without any problems.
I highly recommend you go see Jose Silva if you are in the market for pre-owned at Red McCombs Toyota. He was so courteous and patient with us throughout the whole process and we went on a pouring rainy day. He did not show any impatience with us like some sales people do. He was kind and even took us into a covered bay area so we could look over the vehicle we were looking at properly and not have to do it in the rain. I highly recommend you go see him.
Our salesman Jose Silva was great! It was pouring rain when we went and he was just so positive and patient with us throughout the whole process. He even took us into the shop bays so we can look over the vehicle carefully without rushing us nor showed any frustration with us at any point. He was polite and courteous. I definitely recommend you go see him if ever interested in pre-owned at Red McCombs Toyota.
I bought a pre-owned vehicle from Jason Moran at this dealership late on a Saturday. I have had bad sales experiences in the past from other dealerships, but Jason made this transaction so easy and stress-free. He was friendly and attentive and is an example of what all car sales people should emulate. Thank you, Jason!
Christian Morf was excellent. Top notch service, truly. We ventured out of state to buy this truck and got the deal we wanted with zero pushback. Christian and Rudy in finance were extremely responsive and helpful every step of the way. I really can’t recommend this dealer enough. Just an overall enjoyable experience.
Cem was a wonderful salesman. He listened to me and got me the deal I needed.
Just bought a new car. It was the best and quickest experience I’ve ever had buying a car. Cem was wonderful and kept me updated on everything as it was processing. Rudy was also very pleasant and helped me get the best coverage for my new vehicle.
I recently bought a 2021 Rav4 and I had such an amazing experience from the test drive to signing my name on paperwork! Everyone offered exceptional customer service & my salesman Nick Barajas was awesome, knowledgeable and made the buying process so easy!
wanted to thank Riki Butler and the Red Mccombs team for an awesome experience with my purchase of two vehicles! i won't be going to any other dealership!
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