Red McCombs Toyota Offers Pick-up and Drop-off Concierge Service!

Call to Schedule: 866-789-4627

We are open! You can schedule your regular service appointment with the green button and visit us in person, or you have the option to utilize our pick up and drop off service.


 

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At Red McCombs Toyota, we are Driven to offer our customers a higher level of experience and convenience. Our top priority is being there for our customers’ needs while prioritizing their safety. That’s why our service department offers a vehicle pick-up and drop-off Concierge Service. With the Concierge Service, our team will pick up your vehicle from your home or office, fix it, sanitize it and deliver it back to you when the services have been complete starting at only $35! Upon returning the vehicle to the customer’s home, our drivers sanitize the keys, steering wheel, gear shifter, door handle, and any other parts of the car that were touched. Whether you are in need of basic maintenance like an oil change and tire rotation, or something a little more unexpected, we take the stress and hassle out of getting your vehicle fixed up and back in your hands.

There are several ways to register for the Concierge Service. After scheduling your vehicle’s service online, you can then click the blue button at the top of this page and fill out the form for pick-up and drop-off (your information, preferred pick-up/drop-off dates and times, as well as any additional notes). Our service team will then reach out and confirm the available dates and times for your vehicle’s appointment and Concierge Service arrangements. You can also register for the Concierge Service by alerting your Red McCombs Toyota agent when booking your appointment over the phone.

 

 

 

How the Red McCombs Toyota Concierge Service Works – powered by AutoThink

Red McCombs Toyota has chosen to partner with AutoThink to facilitate the pick-up and drop-off Concierge Service. AutoThink provides comprehensive mobile GPS and SMS technology that allows our customers to track the entire Concierge journey of their vehicle from beginning to end. You will know when the driver is on their way, when they have arrived, when your vehicle has arrived at RMT for service, and then when it’s on the way back to you. Plus, over 70% of AutoThink’s workforce consists of veterans and veteran spouses. AutoThink takes pride in recruiting veterans making the transition from the military to the private sector. Who better to take care of your vehicle than someone entrusted to protect our country?

 

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FAQs

Can I have my vehicle dropped off at a different place than it was picked up?

Yes.  As long as either location is within our approved radius.

 

How do I know my car will be safe with the AutoThink driver?

All drivers are required to have a safe driving record, pass both state and federal background checks, and must successfully complete an in-house driving test.  Photos of your vehicle will be taken when picked up and when dropped off to ensure your vehicle is returned just as it was handed over.

 

What if I end up needing additional work on my vehicle than what was expected?

Your service advisor will be in touch with you to discuss the status of your vehicle while it’s at the Red McCombs Service department.  They will also communicate with your AutoThink driver if any adjustments need to be made to original drop off times.

 

What if I change my mind or need to cancel my Concierge Service appointment?

As long as you cancel or reschedule within 24-hours, you will not be charged for the service.  Any cancellations made in with less than 24-hour’s notice, or no shows, for Concierge Appointments will be charged the full amount as driver’s schedules are made in advance.

 

Concierge Service

 

 

What Our Customers Say

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Google Mar 1, 2021
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Google Feb 25, 2021

Have bought two cars from them in the last 3 years. Experience on both the occasions has been great. Would specially like to mention Hector who helped us purchase a used Nissan Pathfinder recently. His patience to show us all the cars and perseverance to help us find the right car within budget was truly commendable. I would highly recommend Hector to all prospective buyers.

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Google Feb 23, 2021

Jason Moran was amazing. I was extremely nervous as a first time buyer and he made sure i was comfortable. I left there with my #1 pick when i was worried i'd have to settle

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Google Feb 22, 2021

This review is specially to thank Hans Hardin Sales Specialist.If you looking for a good reliable car go to Red McCombs Toyota on I-10 and ask for Hans, he will help you to pick the best choice for you and your budget and you will go home with a new car in couple hours.Hans was recommended to me by some friends and I want to recommend him to you! He will take care of you and if you questions about your recent purchase he will assist you right away, I accidentally forgot to turn off the lights off ...

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Google Feb 22, 2021

Buying experience was transparent and straight forward. No games. Cam did an awesome job keeping us engaged through the entire process and did an excellent job making sure our experience and customer service was 5/5

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Cars Feb 21, 2021

Great buying experience. Cam was awesome no games. Was looking for a 4Runner and had a trade. Everything was transparent and straightforward. I recommend you ask for Cam

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Yelp Feb 18, 2021

Went in late on a Saturday and was greeted by Jose Silva.  Told him what we were looking for in a camry and a few minutes later he returned with a camry that was exactly what we wanted.   Jose made the experience enjoyable and quick, I recommend asking for Jose Silva when visiting the dealership he was great.

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Cars Feb 18, 2021

Went in late on a Saturday and was greeted by Jose Silva. Told him what we were looking for in a camry and a few minutes later he returned with a camry that was exactly what we wanted. Jose made the experience enjoyable and quick, I recommend asking for Jose Silva when visiting the dealership he was great.

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Cars Feb 13, 2021

I had a great time shopping for a used car at Red McCombs Toyota. Joe Silva was especially helpful during my buying process by helping me find different cars until we eventually settled on one that met my price range. He was just all around a great guy and I highly recommend you have Joe help you find a car at Red McCombs Toyota.

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Google Feb 12, 2021

My wife and I bought a new 2020 RAV 4 in May. Almost immediately, we began having battery issues. Kenny Reyes (sales) and Mark Davis (service) were great in their support and understanding. The issue went on for a few months. Finally, Toyota issued a Technical Service Bulletin (and a subsequent update) late in 2020, and that solved the problem on our fourth visit to the service department. Kenny and Mark never gave up, never made us feel like we were an imposition, and genuinely were concerned in making things right.

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*Available services include regular maintenance and general repairs; vehicle must be safely drivable. Weather conditions such as fog, heavy rain, winds, ice, or any such occurrence that makes the vehicle a risk to operate may effect availability of the Concierge Service. Please do not leave valuables in vehicle. Although we will make every effort to accommodate our customer’s preferred pick-up and drop-off times, we cannot guarantee preferred availability. Concierge Service appointments not cancelled or rescheduled within 24 hours are still subject to charge.

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Contact Us

210-812-4667

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13526 IH 10 Frontage Rd • San Antonio, TX 78249

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Today's Hours:

Open Today! Sales: 8:30am-9pm

Open Today! Service: 7am-7pm

Open Today! Parts: 7am-7pm

Red McCombs Toyota 29.4903467, -98.2156519.