Red McCombs Toyota Offers Pick-up and Drop-off Concierge Service!

Call to Schedule: 866-789-4627

We are open! You can schedule your regular service appointment with the green button and visit us in person, or you have the option to utilize our pick up and drop off service.


 

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At Red McCombs Toyota, we are Driven to offer our customers a higher level of experience and convenience. Our top priority is being there for our customers’ needs while prioritizing their safety. That’s why our service department offers a vehicle pick-up and drop-off Concierge Service. With the Concierge Service, our team will pick up your vehicle from your home or office, fix it, sanitize it and deliver it back to you when the services have been complete starting at only $35! Upon returning the vehicle to the customer’s home, our drivers sanitize the keys, steering wheel, gear shifter, door handle, and any other parts of the car that were touched. Whether you are in need of basic maintenance like an oil change and tire rotation, or something a little more unexpected, we take the stress and hassle out of getting your vehicle fixed up and back in your hands.

There are several ways to register for the Concierge Service. After scheduling your vehicle’s service online, you can then click the blue button at the top of this page and fill out the form for pick-up and drop-off (your information, preferred pick-up/drop-off dates and times, as well as any additional notes). Our service team will then reach out and confirm the available dates and times for your vehicle’s appointment and Concierge Service arrangements. You can also register for the Concierge Service by alerting your Red McCombs Toyota agent when booking your appointment over the phone.

 

 

 

How the Red McCombs Toyota Concierge Service Works – powered by AutoThink

Red McCombs Toyota has chosen to partner with AutoThink to facilitate the pick-up and drop-off Concierge Service. AutoThink provides comprehensive mobile GPS and SMS technology that allows our customers to track the entire Concierge journey of their vehicle from beginning to end. You will know when the driver is on their way, when they have arrived, when your vehicle has arrived at RMT for service, and then when it’s on the way back to you. Plus, over 70% of AutoThink’s workforce consists of veterans and veteran spouses. AutoThink takes pride in recruiting veterans making the transition from the military to the private sector. Who better to take care of your vehicle than someone entrusted to protect our country?

 

Available in My Location?


 

 

 

FAQs

Can I have my vehicle dropped off at a different place than it was picked up?

Yes.  As long as either location is within our approved radius.

 

How do I know my car will be safe with the AutoThink driver?

All drivers are required to have a safe driving record, pass both state and federal background checks, and must successfully complete an in-house driving test.  Photos of your vehicle will be taken when picked up and when dropped off to ensure your vehicle is returned just as it was handed over.

 

What if I end up needing additional work on my vehicle than what was expected?

Your service advisor will be in touch with you to discuss the status of your vehicle while it’s at the Red McCombs Service department.  They will also communicate with your AutoThink driver if any adjustments need to be made to original drop off times.

 

What if I change my mind or need to cancel my Concierge Service appointment?

As long as you cancel or reschedule within 24-hours, you will not be charged for the service.  Any cancellations made in with less than 24-hour’s notice, or no shows, for Concierge Appointments will be charged the full amount as driver’s schedules are made in advance.

 

Concierge Service

 

 

What Our Customers Say

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Google Sep 24, 2020

I am a military member and have recently just been stationed here in San Antonio. While driving from Ohio my maintenance light appeared on my car and I needed to get it serviced. I stopped into Cavender and had an awful experience, therefore I decided to take my business to Red McCombs instead and I am so glad I did. Everyone that I dealt with at Red McCombs was extremely helpful and polite, provided great customer service, and they all made me feel like I mattered. The two individuals that I dealt with the most were Vivian and Danielle. I ...

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Cars Sep 22, 2020

Overall experience was most excellent. I’m glad the Lord lead me here. Hunting for a vehicle is no joke and Joe and the crew really took care of things.

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Yelp Sep 21, 2020

Joe and the crew rock! This was by far the most amazing and trouble free experience buying a car ever. If you need a used vehicle Joe's the man. In fact, everyone was incredible. Just amazing!

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Google Sep 21, 2020
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Cars Sep 18, 2020

Hans Hardin was outstanding!! He was transparent throughout the whole process!! No pressure. I’ve never had such a good experience buying a car. I will definitely buy from this dealership again.

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Yelp Sep 18, 2020

No wait! We did call on they way there & asked to look a certain vehicle, but it wasn't on the lot. Hans hooked us up with a newer Nissan Rouge with more options. Same price!!!

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Cars Sep 16, 2020

If you are in need of a car Hans is definitely the person to go to! He was so helpful and wonderful to work with. Highly recommend going to him

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Cars Sep 16, 2020

Hans was the best! Great buying experience. Shout out to the dealership for making a distance buying experience so painless. You all went above and beyond to make this deal

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Cars Sep 16, 2020

Hans went above and beyond to help me get a vehicle and exceeded my expectations. I would definitely recommend giving Hans a call if you’re in need of a vehicle.

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Google Sep 16, 2020

If you are in need of a car Hans is definitely the person to go to! He was so helpful and wonderful to work with. Highly recommend going to him

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*Available services include regular maintenance and general repairs; vehicle must be safely drivable. Weather conditions such as fog, heavy rain, winds, ice, or any such occurrence that makes the vehicle a risk to operate may effect availability of the Concierge Service. Please do not leave valuables in vehicle. Although we will make every effort to accommodate our customer’s preferred pick-up and drop-off times, we cannot guarantee preferred availability. Concierge Service appointments not cancelled or rescheduled within 24 hours are still subject to charge.

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210-812-4667

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13526 IH 10 Frontage Rd • San Antonio, TX 78249

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Today's Hours:

Open Today! Sales: 8:30am-9pm

Open Today! Service: 7am-7pm

Open Today! Parts: 7am-7pm

Red McCombs Toyota 29.4903467, -98.2156519.